Related help article: Soundflower compatibility with Catalina. Any sound outputted to Jump Desktop Audio will be sent to Jump while you're connected.

Make sure the application you're using is outputting sound to the Jump Desktop Audio device.

If you still can't hear audio on the Mac:

Make sure Audio is enabled in your computer settings in Jump: On your iPad, Mac or Windows: Edit your computer's settings -> Sharing and make sure Audio is enabled.

If you don't see Jump Desktop Connect listed there, try to connect to the machine at-least once and you'll see a popup for Jump Desktop Connect asking for Microphone permission - please make sure you allow it. If the Mac you're connecting to is running macOS Catalina or later, be sure to allow Jump Desktop Connect Microphone access: System Preferences -> Security & Privacy -> Privacy -> Microphone.This is the default if you've configured your Mac using our free Connect app on the remote mac. Make sure you're connecting to your Mac using the Fluid Remote Desktop protocol.To stream audio from your Mac you'll need the following: Jump Desktop Connect 6.5.x and later ship with a driver called Jump Desktop Audio which handles high quality audio streaming. When you do, your Audio Preferences will refresh themselves with their Default Values.Updated: Jan 12th 2021: You no longer need third party sound drivers for your Mac. Make sure to Restart your computer after you empty the trash. So if you do not see these files, it is okay to proceed. Analog audio out: You can use this port to connect self-powered speakers or other audio equipment using a standard audio cable with a 3.5 mm metal plug. These were used for 1st Generation devices. Your HD will then appear on your desktop.Īlso, note that the FocusriteUSB.kext and NovationUSB.kext mentioned in the above video may not appear on your system. (top menu) > General > under 'Show these items on the desktop' make sure Hard disks are ticked. If you don't see your HD on your desktop or in Finder, go to:įinder > Preferences. Note that your Mac HD might be named differently. If you do not see this file, go to the next step.Īfter doing all the above, you need to ensure you empty your trash and restart your Mac. Note that '.plist' might not show up on your Mac. Issues such as glitches, disconnects, dropouts, and generally odd behaviour can often be resolved in this way.įinder > Go (top menu) > Computer > Mac HD > Library > Preferences > Audio and in there please delete the two preference (.plist) files:įinder > Go (top menu) > Hold down the 'Option' (or 'Alt') key and click on the Library folder that appears > Preferences.

If you are experiencing issues with audio on Mac OS X or macOS, it's a good idea to delete your Audio Preferences, as it's possible that they may have become corrupt. At this stage, we would suggest contacting an Apple specialist for further assistance. *Please note that if you do not feel comfortable with the outlined steps or encounter any errors during the process, please do not proceed.

No audio on macbook pro